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    Logistics and Transport Management

    Exchange programme

    The exchange programme Logistics and Transport Management will introduce you to all important aspects of management of international logistic processes. There will be a strong focus on companies related to the Port of Rotterdam. You will run or give advise to companies that organise transport chains and make relevant and innovative decisions to be ready for the future.

    If you want to work on Bachelor level in an international logistics and transport environment, this exchange programme is the best preparation for students. The programme focusses on managing international transport chains.

    Port of Rotterdam

    The Port of Rotterdam is Europe’s largest logistics and industrial hub, a gateway to the European market consisting of 450 million consumers. The port of Rotterdam is situated directly on the North Sea. The European market is accessible from Rotterdam via five competing transport modes: road, rail, inland shipping, coastal shipping and pipeline. One of the main advantages of Rotterdam is its location on the estuary of the rivers Rhine and Maas. As a result, efficient and economical transport by inland shipping is possible deep into the heart of Europe. Logistics plays a vital role here. To stay competitive as a port it is important to organise the hinterland transport in the most efficient and sustainable way always keeping in mind that reliability of the deliveries to clients is key. To optimise the use of the transport capacity in the chain it is important to share information between the involved stakeholders.

    Investments in new and better infrastructure is taking place continuously. The development of the second Maasvlakte is an example of this. 

    Facts and figures

    The programme at a glance
    number of ECTS
    30
    period
    February - July
    tuition fee
    No tuition fee

    Part of School

    Programme information

    What to expect

    About the programme

    During the semester you will be involved in several, sometimes virtual, companies. A quick overview of the things you are going to do: 

    • Advise a fast growing transport company on how to get back in control of its processes.
    • Create an export plan for a local production company.
    • Get practical tools to find out customers needs and translate their requirements in clear goals for the company.
    • Work on your management skills and think out of the box.
    • Work on a practice integration project in which you will act as a consultant in a multidisciplinary team for real company in the port of Rotterdam.  

    Method

    We work with a mixture of classes and independent work in groups. You will have several excursions both cultural as well as related to the port of Rotterdam.

    Type of assessment

    One semester consists of two blocks of 10 weeks each. Most courses are rounded off at the end of a block by means of an examination and/or (individual) assignments. Some courses take a full semester.

    Learning outcomes

    If you have successfully completed this exchange programme then you are able to:

    • Become a successful junior professional in the global business of Logistics and Transportation. 

    Calendar

    Block 1

    		  
    Week 0 Introduction exchange students
    Week 1 - 7 Kickoff Block 1
    Lectures/projects/Excursions/Events
    Week 8 Exams
    Week 9 - 10 Project the Fresh Connection

    Block 2

    		  
    Week 1 - 7 Lectures/projects
    Week 8 Exams
    Week 9 - 10 Evaluation projects
    Farewell drinks

     

    During the programme there will be two breaks, one in February/March and the other in April/May.

    Awarding

    After completing your exchange programme at Rotterdam University of Applied Sciences, you will receive a:

    • Transcript of records

    Subjects

    An indication of the subjects you can expect

    Block 1

    • Intercultural Awareness (3 ECTS)
      Intercultural Awareness (3 ECTS)

      Topics

      • Cultural differences and why we should be interested.
      • The complexity of cultural differences: threats and opportunities.
      • The effects of cultural bias.
      • International developments with disruptive effects on logistics and business in general.

      Learning materials

      All materials will be digitally available:

      • Hofstede’s cultural dimensions
      • Meyer’s culture map
      • The Lewis Model of cultural types
      • Gapminder
      • Gartner hype cycle

      Learning outcomes

      At the end of this course you are:

      • Familiar with the theories and models on cultural differences of Lewis, Hofstede and Meyer.
      • Able to understand what culture is and how it determines understanding.
      • Able to recognise the threats and opportunities of cultural differences in a social and business context and is able to devise the appropriate behaviour needed to handle these differences.
      • Able to analyse and evaluate intercultural meetings.
      • Familiar with the international developments that affect the world of logistics and business and is able to form an argued opinion on these developments and their effects.

      Module code

      LENAWE01  

    • Serious Gaming (Fresh Connection) (3 ECTS)
      Serious Gaming (Fresh Connection) (3 ECTS)

      Topics

      • The Fresh Connection is an internet game for supply chain professionals. Conceived, developed and supported by experts in the field of supply chain management (SCM).

      • The national Supply Chain Management Competition (www.thefreshconnection.nl/en/)

      • You will form a team with your colleagues. Your team will be responsible for the supply chain management of the fictitious fruit-juice maker The Fresh Connection. The challenge is to optimise the supply chain of The Fresh Connection. You take decisions in seven, weekly rounds. Every week you are confronted with the results of your previous decisions.

      NB Participating in this costs 50 Euro. These are the license costs of the game.

      Learning materials
      All materials will be digitally available.

      Learning outcomes

      At the end of this course you can:

      • Successfully take part in the tendering process. You can make a formal quotation which, after negotiation, will result in a Service Level Agreement (SLA).

      Module code

      LENSCM82   

    • Operations ans Service Management (2 ECTS)
      Operations ans Service Management (2 ECTS)

      Topics

      • Service logistics is an upcoming worldwide specialism within the logistics sector. In the shortest description possible, service logistics is the logistics support of technical systems. Knowledge from and experience with service logistics are dominant in the field of logistics engineering

      Learning materials

      All material is available on N@tschool (online learning tool Rotterdam UAS).

       

      Learning outcomes

      At the end of this course you can:

      • Advice about new service concepts;
      • Design and conceptualize a service supply chain;
      • Refer to GSCF and SCOR;
      • Identify and describe critical elements in making a maintenance plan;
      • Understand criteria for spare parts inventory management;
      • Understand risk management techniques.

      Module code

      LENOSM31  

    • Traffic Management (4 ECTS)
      Traffic Management (4 ECTS)

      Topics

      • Fleet management
      • Monitoring efficiency and impact on work
      • Decision making as a traffic manager
      • Competences of a traffic manager

      Learning materials

      Almost all of the material will be digitally available.

      Learning outcomes

      At the end of this course you can:

      • Fulfil parts of the role of a traffic manager.
      • Take decisions on how to use means of transport in an efficient and effective way. You are able to do this on an operational, tactical as well as on a strategic level. 

      Module code

      LENTRA66   

       

    • Practice Integration Project (4 ECTS)
      Practice Integration Project (4 ECTS)

      Topics

      The exact context depends on the chosen project. You fulfil the project for an external party (i.e. Port of Rotterdam Authority). This external party has an issue which demands an international en multidisciplinary group to solve it. Company visits, assignments, supervision, evaluations and learning from fellow-students are part of the course.

      Learning materials

      Course description. Other material depends on the chosen project.

      Learning outcomes

      At the end of this course you can:

      • Function in an international and multidisciplinary project group.

      Module code

      LENPIP01   

      Total amount of ECTS: 4 ECTS (block 1 and 2)

    • Dynamics in the Port of Rotterdam (2 ECTS)
      Dynamics in the Port of Rotterdam (2 ECTS)

      Topics

      • Overview of the development of the port of Rotterdam and the connection to the hinterland.
      • Competitiveness of ports.  

      Learning materials

      Digital material via Brightspace (system used by the university)

      Learning outcomes

      At the end of this course you:

      • Can come up with innovative ideas for improvement of the Port of Rotterdam.
      • Have a good understanding about the working of ports.  

      Type of assessment

      Essay and presentation

      Module code

      RMIDRH01K  

    • Dutch Language and Culture (4 ECTS) block 1 & 2)
      Dutch Language and Culture (4 ECTS) block 1 & 2)

      Topics

      You will learn the basics of Dutch culture and Dutch language.  

      Learning materials

      Digital materials via Brightspace (system used by the university)

       

      Learning outcomes

      At the end of this course you will have:

      • A basic level of Dutch and understanding of the Dutch culture

      Type of assessment

      Portfolio

      Module code

      ILDLC40  

      Total number of ECTS: 4 (block 1 & 2)

    Block 2

    • Practice Integration Project (0 ECTS - block 1 & 2)
      Practice Integration Project (0 ECTS - block 1 & 2)

      Topics

      The exact context depends on the chosen project. You fulfil the project for an external party (i.e. Port of Rotterdam Authority). This external party has an issue which demands an international en multidisciplinary group to solve it. Company visits, assignments, supervision, evaluations and learning from fellow-students are part of the course.

      Learning materials

      Course description. Other material depends on the chosen project.

      Learning outcomes

      At the end of this course you can:

      • Function in an international and multidisciplinary project group.

      Module code

      LENPIP01   

      Total amount of ECTS: 4 ECTS (block 1 and 2)

    • International Business (2 ECTS)
      International Business (2 ECTS)

      Topics

      • Reseach on market opportunities (on behalf of an existing company)
      • Taking into account marketing, business opportunities, logistics and distribution, financial consequences and cultural aspects
      • Create an export plan for the company

      Learning materials

      The course syllabus and oter materials can be downloaded from Cum Laude (online learning tool Rotterdam UAS). 

      Learning outcomes

      At the end of this course you can:

      • Do a market analysis by using relevant methods such as: DESTEP, Five forces of Porter, SWOT and confrontation Matrix;
      • Assess and explain how cultural aspects affect the way of doing business in a chosen country and translate this in concrete action for a company;
      • Develop an international sales contract taking into account the relevant legal issues in international trade;
      • Make a distribution plan of the goods;
      • Consider the options of service logistics for the exporting company.

      Module code

      LENINT40  

    • Management Skills (2 ECTS)
      Management Skills (2 ECTS)

      Topics 

      • Why are management skills needed for a logistics manager?
      • Development on management skills.

      Learning materials

      • Course syllabus; available from N@tschool (online learning tool Rotterdam UAS)
      • Presentations: Available via N@tschool
      • Book: Developing Management Skills, Eight Edition, David A. Whetten, Kim S. Cameron, Pearson, ISBN: 0-13-510302-9. Book is available via the library.

      Learning outcomes
      This course is aimed at training management skills: theory and practice.

      The following subjects will be part of the course:

      • General view on management skills
      • Building relationships by communicating supportively
      • Gaining power and influence
      • Motivating others
      • Managing conflicts
      • Empowering and delegating
      • Leading positive change
      • Building Effective Teams and Teamwork

      Module code

      LENMAN31   

    • Customer Service (4 ECTS)
      Customer Service (4 ECTS)

      Topics

      • Customer Loyalty; a loyal customer provides free word to mouth advertising and makes communication easy
      • Measering customer service by a survey and link it to customer loyalty
      • Explore software to support improvements .

      Learning materials

      Services Marketing, Ziethaml, McGraw-Hill, 2003

      Learning outcomes

      At the end of this course you can:

      • Develop a tool to measure the difference between the expectation and the perception of customers in a logistics environment;
      • Make decisions to improve customer service by using the Gap model of service quantity (Zeithaml).

      Module code

      LENCUS66   

    • Dutch Language and Culture (0 ECTS) (block 1 & 2)
      Dutch Language and Culture (0 ECTS) (block 1 & 2)

      Topics

      You will learn the basics of Dutch culture and Dutch language.  

      Learning materials

      Digital materials via Brightspace (system used by the university)

      Learning outcomes

      At the end of this course you will have:

      • A basic level of Dutch and understanding of the Dutch culture

      Type of assessment

      Portfolio

      Module code

      ILDLC40  

      Total number of ECTS: 4 (block 1 & 2)

    Practical information

    What you need to know

    Location

    Where to find us

    Lloydstraat 300

    Lloydstraat 300 3024 EA Rotterdam
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